resivo exclusively works with dormakaba components.

Notes on representation:

  • It is also possible to use components without an Internet connection for common doors. As this represents a restriction in flexibility, however, it is not generally recommended.

  • Elevator and mailbox controllers are omitted.

Supported devices/components

Device/component

Description

Access manager 92 32 (9232-K5)

Connects wired readers and registration units to the cloud.

Compact reader 91 04

Can be used for offline common doors and offline rental property doors. The compact reader communicates with the parent access manager via an RS-485 interface.

Compact reader 91 12

Compact reader with a PIN function.

Remote reader 91 15

Remote reader for common doors and rental property doors

Extension module 90 43

Extension module to connect the remote reader to the 90 42 wireless gateway

Remote reader 91 25

Remote reader for elevator/mailbox controller

Extension module 90 30

Extension module to connect the remote reader to the elevator/mailbox controller

Registration unit 90 01

Registration unit 9001-K6 with Bluetooth Low Energy (BLE).

Registration unit 90 02

Registration unit with a PIN function.

Wireless gateway 90 42 (9042-K5)

Connects wireless components (door fittings or digital cylinders) to the cloud.

Wireless gateway 90 42 (9042-K7)

Connects wireless components (door fittings or digital cylinders) to the cloud.

Wireless extender 90 41

Extends the range of the wireless gateway.

Digital cylinders

Electronic cylinder

No internet connection: E300 (RFID) or E340 (RFID, Mobile Access)

With internet connection: E360 (RFID, Mobile Access, wireless)

System level: 2

c-lever pro

Electronic door fitting

No internet connection: E300 (RFID) or E340 (RFID, Mobile Access)

With internet connection: E360 (RFID, Mobile Access, wireless)

System level: 2

c-lever compact

Electronic door fitting

No internet connection: E300 (RFID) or E340 (RFID, Mobile Access)

With internet connection: E360 (RFID, Mobile Access, wireless)

System level: 2

c-lever air

Electronic door fitting

No internet connection: E300 (RFID) or E340 (RFID, Mobile Access)

With internet connection: E360 (RFID, Mobile Access, wireless)

System level: 2

Firmware version

Device/component

Minimum required version

Recommended version

Wireless gateway 90 42 (9042-K5)

EX.GW-02.05.023-PR

EX.GW-02.05.023-PR

Wireless gateway 90 42 (9042-K7)

EX.GW-03.01.013-PR

EX.GW-03.01.013-PR

Access manager 92 32 (9232-K5)

EX.AM-02.05.023-PR

EX.AM-02.05.023-PR

Access manager 92 32 (9232-K5) - for elevator and mailbox controllers

EX.AM-02.05.023-PR

EX.AM-02.05.023-PR

Wireless components

BDCA42.38RAN

BDCA42.46RAT

Wireless components ( for virtual setup card commissioning)

BDCA42.46RAT

BDCA42.46RAT

Setup cards

In resivo, the following types of setup cards are used:

REM setup card

Used by facility management to commission, update doors, move-in and move-out tenants, read door events and battery status. The REM setup card is a physical access medium with RFID technology. You can add one or more REM setup cards for every real estate.

Virtual REM setup card

Digital equivalent of the REM setup card that is automatically generated by the system. You can find the virtual REM setup card number through the resivo admin portal in the real estate settings. You can use the virtual REM setup card through the resivo utility app to commission offline common doors and rental property doors, move-in and move-out tenants, read door battery status, and so on.

Important: You can use the virtual REM setup card only for wireless components with firmware version .46 or later.

Tenant setup card

The tenant setup card is used for giving access authorization to the respective door component to a smartphone or access medium (keycard or key fob) or for revoking access.

Every tenant party (one or several tenants) receives one tenant setup card at move-in. Facility management possess an REM setup card with which they can manage vacant rental properties. However, only the tenants have access authorization for the property they rent. Tenants also have the right to assign access authorizations.

If facility management want to make changes in access authorizations at a door component they need the tenant setup card of the respective tenant. In case of move-out, the REM setup card is also required. This is how a secure and protected authorization process functions in resivo.

NOTICE

Neither the REM setup card nor the tenant setup card can be used to open doors. They are exclusively for creating and changing access rights.

Operating systems and browser

Mobile apps

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The mobile apps dormakaba resivo home and dormakaba resivo utility support the following operating systems:

Operating system

Requirements

iOS

Min. iOS 13

Android

Min. Android 11

The smartphone also needs to be equipped with the following features to use the mobile app:

  • Camera

  • Bluetooth® and/or NFC-HCE interface

The mobile apps are available in the Apple App Store and Google Play Store of the following countries:

Australia

Luxembourg

Austria

New Zealand

Belgium

Norway

Bulgaria

Poland

Denmark

Sweden

Finland

Switzerland

France

Singapore

Germany

Spain

Ireland

United Kingdom

Web browser

For the resivo admin portal, you will need one of the following browsers on your computer:

Browser

Version

Google Chrome

Min. version 80

Mozilla Firefox

Min. version 85

Safari

Min. version 13

NOTICE

Microsoft Internet Explorer and Microsoft Edge are not supported.

NOTICE

To offer the best possible resivo experience, dormakaba aims to keep the list of supported browsers and operating systems as short as possible. dormakaba does not rectify any errors or problems for non-supported browsers.