access log

A list of events that occured at a door. Can contain the date and time of an access, the access medium, the user performing the access, and so on.

access medium

An RFID medium that is used to open doors. Access media come in the form of keycards and key fobs.

access right

The right to pass through a particular door or doors.

administrator

A user with special types of authorizations such as to manage customers, firmware, billing, and so on.

battery level

The currently available and stored energy of the component battery.

billing

The process of charging customers a subscription fee for the services used.

cabling

The routing of electrical and optical cables.

commissioning

The process of transferring a device or a system to its intended use after its completion and installation.

common door

A door with or without an internet connection that grants tenants, residents and visitors access to common areas.

component

A part of a whole (e.g., system, software) that has one or more functions within this whole.

contract

User information assigned to a rental property, including tenant name, contact details, move-in date, and access rights.

custom key

A special type of access medium or digital key with customizable validity and door groups.

customer

An administrative level on which users create and manage real estates, activate extensions, create customer-wide access, and so on.

customer-wide access

A special type of access that authorizes users to enter more than one real estate with one access medium.

digital key

An access medium in a digital format that can be used through an electronic device such as a smartphone.

door group

A selection of common doors designed to grant access to users all at once.

elevator controller

A device or a group of devices used to control a connected elevator system in a predefined way.

emergency key

A type of access that grants permission to open all doors of a real estate, including vacant and rented rental properties.

facility management

A company responsible for the management of real estates.

firmware

Software installed on hardware that is closely coupled to the hardware properties.

housemate

A person who has been granted by a tenant/resident full access to a rental property through the resivo home app.

installation partner

A company responsible for the installation and commissioning of the access system and doors.

invitation code

A code for the activation of an app.

key fob

A small, handheld access medium that uses RFID, Bluetooth, or infrared technology to open doors.

keycard

A flat, rectangular, typically made of plastic, access medium that contains an RFID chip, or other smart technology to authenticate access and open doors.

mailbox

A container, typically located in a common area, where postal mail is delivered.

mailbox controller

A device or a group of devices used to control a connected system of mailboxes in a predefined way.

main contact

A person connected to a contract who serves as the point of contact and receives all communication about a contract.

master key

A type of access that grants permisssion to open all common and vacant rental property doors in a real estate or customer-wide.

Regional Market Organization (RMO)

Nationally operating, independent business unit of dormakaba.

REM setup card

Setup card for facility management used to commission and configure doors.

remote access

The act of remotely opening an online door.

remote via link

A special type of access in which the recipient receives a link to a landing page via an SMS or an email. The recipient can then use the link to open the assigned common doors.

rental property

A rentable unit in a real estate.

resident

A person who owns and resides in a property.

shared door

A common door that is shared to a real estate that is different from the real estate the door belongs to,

special days

Dates, defined on the real estate level, on which time profiles become invalid. Special days are used for holidays and other special occasions, for which time profiles have to be deactivated.

tenant

A person who rents or resides in a rental property.

tenant setup card

Setup card for tenants to change access authorizations for rental property doors.

time profile

A period of time, set in the resivo admin portal, during which access to all common doors in a real estate is possible without a key.

VCP

Abbreviation for 'Versatile Configuration Packages'. A VCP is a data package for distributing key and configuration information.

wiring

Internal and external electrical connections of components.