Status of the keys
In resivo, there are different status categories for access media and digital keys.
In the resivo admin portal, there are the following two status categories:
-
Status
General status of the access medium or digital key -
Deployment status
Deployment status of the access medium or digital key at the respective door
There is only one status category in the resivo home app.
The following tables show which statuses there are, what they mean, and whether they apply to access media and/or digital keys.
Status
|
Status |
Meaning |
Access medium |
Digital key |
|---|---|---|---|
|
Access medium | |||
|
Planned |
Access medium has been created. Tenant has not moved in yet. |
x |
|
|
Active |
Access medium is active and ready for use. |
x |
|
|
Door update pending |
Access medium has been created. Door must be updated. |
x |
|
|
Revocation pending |
Access medium is being revoked. Door must be updated. |
x |
|
|
Revoked |
Access medium has been revoked. Access is no longer possible. |
x |
|
|
Digital key | |||
|
Deployment pending |
Deployment of the digital key via the cloud is in progress. |
x | |
|
Deployed |
Key was deployed via the cloud. |
x | |
|
Revocation pending |
Key is revoked. Deactivation is not complete until the keyholder opens the dormakaba mobile access app or reloads the key list. |
x | |
|
Revoked |
Key has been revoked. Access is no longer possible. |
x | |
Deployment status
|
Status |
Meaning |
Access medium |
Digital key |
|---|---|---|---|
|
(manual) Deployment pending |
Key is being deployed. Door must be updated manually (door without Internet connection). |
x |
|
|
(automated) Deployment pending |
Key is being deployed. Door will be updated automatically as soon as possible (door with Internet connection). |
x |
|
|
Deployed |
Key has been deployed and is active. |
x |
x |
|
(manual) Revocation pending |
Key is revoked. Door must be updated manually (door without Internet connection). |
x |
|
|
(automated) Revocation pending |
Key is revoked. Door will be updated automatically as soon as possible (door with Internet connection). |
x |
|
|
(manual) Blocking pending |
Phone number has been blocked. Door must be updated manually (door without Internet connection). |
x | |
|
(automated) Blocking pending |
Phone number has been blocked. Door will be updated automatically as soon as possible (door with Internet connection). |
x | |
|
Blocked |
Phone number is blocked. No access possible. |
x | |
|
(manual) Unblocking pending |
Phone number has been unblocked. Door must be updated manually (door without Internet connection). |
x | |
|
(automated) Unblocking pending |
Phone number has been unblocked. Door will be updated automatically as soon as possible (door with Internet connection). |
x |
Status (resivo home app)
|
Status |
Meaning |
Access medium |
Digital key |
|---|---|---|---|
|
Active | |||
|
Always Time/day information |
Key is active and ready for use (always or according to restrictions). |
x |
x |
|
Updating common doors |
Key was created or revoked. Common doors are updated automatically. |
x |
|
|
Please update the door |
Key was created or revoked. Rental property doors must be updated. |
x |
|
|
Deactivation in progress |
Key has been revoked. Deactivation is not complete until the keyholder opens the dormakaba mobile access app or reloads the key list. |
x | |
|
Inactive | |||
|
Expired |
Digital key is no longer valid. Access is no longer possible. |
x | |
|
Blocked |
Phone number has been blocked. Access is no longer possible. |
x | |