Common doors without internet connection

dormakaba recommends primarily using components with an internet connection (wired or wireless) for common doors.

Should this not be possible or desired, components without an internet connection (standalone) can also be used. However, this comes with several disadvantages, reduced flexibility in particular.

The following table explains the restrictions and additionally required actions for common doors without an internet connection.

Area

Scenario

Required action

Move-in

Tenant moves in and receives access media for a common door without an internet connection.

Update the door so that the access media are activated. Otherwise, the tenant will not have access.

Move-out

Tenant with access media for a common door without an internet connection moves out.

Update the door so that the access media are made inactive. Otherwise, the tenant will continue to have access.

Tenant blocks the phone number of a digital key with access to a common door without an internet connection in the resivo home app and then moves out.

Update the door so that the phone number is unblocked.

Active tenants

Tenant would like to add an access medium for a common door without an internet connection in the resivo home app.

Update the door so that the access medium is made active. Otherwise, the tenant will not have access.

Tenant would like to restrict or update the validity of an existing access medium for a common door without an internet connection in the resivo home app.

Not possible. The tenant is informed that the access rights for the door cannot be changed.

Tenant loses an access medium and deletes it in the resivo home app.

Update the door so that the access medium is made inactive. Otherwise, access is still possible with the lost access medium.

You assign a new common door without an internet connection to the active tenant in the resivo admin portal.

Update the door so that the access media are activated. Otherwise, the tenant will not have access.

You enable a common door without an internet connection for all tenants in the resivo admin portal.

Update the door so that the access media are activated. Otherwise, the tenants will not have access.

You add an access medium to a contract with common doors without an internet connection in the resivo utility app or the resivo admin portal.

Update the door so that the access medium is made active. Otherwise, the tenant will not have access.

You delete an access medium from a contract with assigned common doors without an internet connection in the resivo utility app or the resivo admin portal.

Update the door so that the access medium is made inactive. Otherwise, the tenant will continue to have access.

Tenant blocks the phone number of a digital key with access to a common door without an internet connection in the resivo home app.

Update the door so that the phone number is blocked. Otherwise, the person will continue to have access.

Tenant unblocks the phone number of a digital key with access to a common door without an internet connection in the resivo home app.

Update the door so that the phone number is unblocked. Otherwise, the person will not have access.

Access via custom key

You create customer-wide access with an access medium for a common door without an Internet connection.

Same process as for the master key and vacant rental properties. You must update the door so that the access medium is made active. Otherwise, the keyholder does not have access.