Adding custom key access

  • You are logged into the resivo admin portal.
  • You have the Access management authorization.
  1. Click the piece of real estate for which you wish to add custom key access.
  1. In the submenu of the piece of real estate, click Access.
  1. In the lower-right corner, hover over New access and click Custom key.
  • The following view opens:
  1. Give the access a meaningful name.
  1. Optional: Enter a description for the access.
  1. Under Keys, click Add key.
  1. Enter the name of the keyholder.
  1. If you register an access medium for a keyholder, scan the QR code of the access medium or type in the number of the access medium.
    Note: Access media can only be used for common doors and vacant rental properties.
  1. If you register a digital key for a keyholder, enter the keyholder's phone number.
  • The keyholder will receive a text message once creation is complete. The keyholder must download the dormakaba mobile access app in order to use digital keys.
  1. Optional: Specify the Validity of the access.
    Only a Start date and End date for access can be set for access media.
    For digital keys, you can use Set validity to specify in detail on which days of the week and at what times the keyholder(s) has/have access.
  1. Select the Doors for which you wish to grant access.
NOTICE

Access to rented rental properties generates a query for the tenants. The tenants can then confirm or deny access. Access cannot be granted without confirmation.

  1. Click Create.
  1. If you have registered an access medium and selected the door to a vacant rental property, you must update the door with the resivo utility app.
  • You have created custom key access for your piece of real estate.