Unmap a wireless gateway

The unmap function allows you to replace the hardware component while retaining the gateway's settings and the granted access rights. After the unmap, the gateway returns to the Planned status and is ready for commissioning to a new component.

When you unmap a wireless gateway, you delete the link between the gateway in resivo and the actual hardware component. The hardware component gets a factory reset automatically.

Important: To unmap a wireless gateway, you must first unmap any doors that are connected to the gateway.

NOTICE

You unmap a wireless gateway by using the resivo admin portal.

To unmap a wireless gateway:

  • You are logged into the resivo admin portal.
  • You have the Component management authorization.
  • You have a wireless gateway in the Online or Offline status.
  • You have unmapped any doors that are connected to the wireless gateway.
  1. In the menu, click Doors.
  1. Optional: Activate the Others quick filter.
  1. Click the wireless gateway that you want to unmap.
  • The Details tab opens.
  1. Click in the top right.
  1. Click Unmap.
  • A pop-up appears asking you to confirm the unmapping or cancel.
  1. In the pop-up, click Unmap.
  • The wireless gateway has been unmapped and its status has changed to Planned.
  • The wireless gateway can be mapped to new hardware.