Move-in with virtual REM setup card

For door components with firmware version .46 or later, you can use a simple move-in process. You do not need the REM setup card but just the tenant setup card and your phone with the resivo utility app installed.

In the utility app you will find the virtual REM setup card, a digital equivalent of the REM setup card that is used for commissioning doors and access rights management.

Tips for a smooth process:

  • For the following process, switch off automatic locking or extend it to 10 minutes if automatic locking is activated on your smartphone.

  • If you had to terminate the process, go to article The move-in process did not work.

  • Your rental property door has firmware version .46 or later.
  • You have installed the resivo utility app on your smartphone and are logged in.
  • You have a tenant setup card.
  • You have the Tenant management authorization.
  • The tenant has been entered in the resivo admin portal.
  • The rental property door has been commissioned with the virtual REM setup card.
  • You have some access media with you, if needed.
  1. Open the resivo utility app.
  • You will see a list of all the real estates you manage.
  1. Select the real estate the rental property is assigned to.
  1. In the menu, tap Rental.
  1. Select the rental property.
  • The following view opens:
  1. Tap Move in.
  1. Follow the steps in the app.
  • Once you complete the setup, you see the following screen.
  1. Transfer the Tenant setup card to the tenant.
  • The move-in process is completed.
  • You have transferred the access rights to the tenant.
  • The active tenant/tenants might receive an invitation code for the resivo home app. (See your invitation code setting in the real estate settings in the resivo admin portal.)The automatically-sent invitation code is valid once and for 1 month. After successful installation, the tenant/tenants has/have access to the authorized common doors via smartphone.
  • If the tenant has received access media for common doors without an internet connection, these doors must be updated so that the access media are made active.